If none of these steps worked, you may need to wait for an update. This is the limit of things you can do to diagnose crashing on iOS. Tap ‘ Install‘ then open the app and sign-in.Open the ‘ App Store‘ and search ‘ Amazon Music.’.Tap on the ‘ Amazon Music‘ icon and hold.If it doesn’t, you can try uninstalling and re-installing the app. This should clear up most crashing issues for Amazon Music on iOS. Tap Amazon Music and search for ‘ Clear Cache.’.Scroll until you see Amazon Music in the list.If the service itself is experiencing issues, Amazon will tweet about it to let its users know when the issue will be resolved. While waiting for your phone to reboot, check the official Amazon Music status page. Sometimes a simple reboot can resolve most issues. But the first thing you should try is restarting your device. There are several things you can do to diagnose Amazon Music crashing on iOS. Keep checking for updates to resolve the crashing issue. Sometimes apps are updated, and they have issues on certain types of smartphones.Īs soon as Amazon developers are aware of the issue, they issue a fix in the form of a new app update. If you’ve tried everything here and Amazon Music keeps crashing, you may have to wait for an update. Sign in and verify the crashing has stopped.Search Amazon Music and re-install the app.Press ‘ Uninstall‘ and confirm you want to delete it.But if it doesn’t, the next thing to try is deleting the app and starting fresh. This usually fixes any crashing issues you may have. Find the ‘ Clear Cache‘ button and press it.Press ‘ App Settings‘ to see the settings page.Tap and hold the Amazon Music app icon.
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